Privacy policy

PRIVACY POLICY

Effective date: June 15, 2022

City Mental Health Alliance (registered under company name City Mental Health Alliance C.I.C.) (“us”, “we”, or “our”) operates the betterworkplacemh.com website (hereinafter referred to as the “Service”).

This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our Service and the choices you have associated with those personal data.

We use your personal data to provide and improve the Service.

The Global Business Collaboration for Better Workplace Mental Health

City Mental Health Alliance is operating the Service on behalf of The Global Business Collaboration for Better Workplace Mental Health (hereinafter referred to as the “Initiative”).

The Initiative is funded and directed by a group of multinational businesses (hereinafter referred to as the “Founding Partners”). Further information about the Initiative, including the full list of Founding Partners, can be found at betterworkplacemh.com/pledge.

Definitions

Service Service is the betterworkplacemh.com website operated by City Mental Health Alliance on behalf of the Initiative.
Personal DataPersonal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
Usage Data Usage Data are data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Cookies Cookies are small files stored on your device (computer or mobile device).
Controller Controller means the natural or legal person which (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed. For the purpose of this Privacy Policy, we are a Controller of your Personal Data.
Processors (or Service Providers) Processor (or Service Provider) means any natural or legal person which processes the Personal Data on behalf of the Controller. We may use the services of various Service Providers in order to process your Personal Data more effectively.
Data Subject (or User) Data Subject is any living individual who is using our Service and is the subject of Personal Data.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain Personal Data, which may include but is not limited to:

Email address
First name and last name
Phone number
Address, State, Province, ZIP/Postal code, City
Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information

that may be of interest to you regarding the campaign, and will ask for your consent to send you these communications where required. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.

Usage Data

We may also collect information on how the Service is accessed and used (“Usage Data”). These Usage Data may include information such as your computer’s Internet Protocol address (i.e. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Location Data

We may use and store information about your location if you give us permission to do so (“Location Data”). We use these data to provide features of our Service, to improve and customise our Service. You can enable or disable location services when you use our Service at any time by way of your device settings.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyse our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

The Service utilizes social media companies and other third-party services to collect information about browsing behaviour from visitors to our website through cookies, social plug-ins or other tracking technology. To opt out of this information collection, please manage the settings of your individual browser or device. Refer to your browser’s or mobile device’s technical information for instructions on how to delete and disable cookies and/or other tracking/recording tools.

Examples of Cookies we use:

Session Cookies. We use Session Cookies to operate our Service.
Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
Security Cookies. We use Security Cookies for security purposes.

Use of Data

City Mental Health Alliance uses the collected data for various purposes:

To provide and maintain our Service
To notify you about changes to our Service
To allow you to participate in interactive features of our Service when you choose to do so
To provide customer support
To gather analysis or valuable information so that we can improve our Service
To monitor the usage of our Service
To detect, prevent and address technical issues
To provide you with news, special offers and general information about our goods, services and events which we offer unless you have opted not to receive such information

City Mental Health Alliance may transfer your Personal Data to one or more third party organisations that operate the Service in conjunction with or on behalf of the Initiative in the future. In each case, we will contractually require the third party organisation to use and maintain your Personal Data in accordance with applicable data protection laws and to a standard that is no less protective of your Personal Data than is set out in this Privacy Policy.

Legal Basis for Processing Personal Data under the General Data Protection Regulation (“GDPR”) and UK Data Protection Act 2018 (“DPA”)

If our processing of your Personal Data is subject to the GDPR and/or the DPA, City Mental Health Alliance’s legal basis for collecting and using the Personal Data described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect them.

Purpose of Processing

To process your registration for the Services or to enter a competition.
To send you information about changes to our terms or policies.
To provide you with access to the Services and provide related customer support.
To send you information you have requested.
Investigating and complaints received from you or from others about our website or our Services.
To ensure the security of the Services by preventing unauthorised or malicious activities.
To enforce compliance with our terms of use and other policies and to help other organisations (such as copyright owners) enforce their rights.
In response to requests by government or law enforcement authorities conducting an investigation.
Sending you direct marketing by email in relation to our Services
Tracking the location of the device you use to access the Services.
Placing cookies and using similar technologies in accordance with our cookies policy and the information provided to you when those technologies are used.
On other occasions where we ask you for consent, we will use your Personal Data for the purpose which we explain at the time.
To transfer your Personal Data to one or more third party organisations that operate the Service in conjunction with or on behalf of the Initiative in the future.

Legal Basis

To fulfil a contract or take steps linked to a contract.
Where necessary for City Mental Health Alliance’s legitimate interests, where our interests are not overridden by your data protection rights.
For purposes which are required by law.
D) Where you give us consent.

Retention of Data

City Mental Health Alliance will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. City Mental Health Alliance will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your Personal Data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies. City Mental Health Alliance will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when these data are used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain these data for longer periods.

If one or more third party organisations take over operating the Service in conjunction with or on behalf of the Initiative in the future, we will contractually require each organisation to retain your Personal Data only for as long as is necessary for the purposes of providing the Service and in accordance with applicable data protection law.

Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United Kingdom and process them there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

City Mental Health Alliance will take all steps necessary to ensure that your data are treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your Personal Data.

Disclosure of Data

Business Transaction

If City Mental Health Alliance is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data are transferred and become subject to a different Privacy Policy.

Disclosure for Law Enforcement

Under certain circumstances, City Mental Health Alliance may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Legal Requirements

City Mental Health Alliance may disclose your Personal Data in the good faith belief that such action is necessary to:

To comply with a legal obligation
To protect and defend the rights or property of City Mental Health Alliance
To prevent or investigate possible wrongdoing in connection with the Service
To protect the personal safety of users of the Service or the public
To protect against legal liability

Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee their absolute security.

Our Policy on “Do Not Track” Signals under the California Online Protection Act (CalOPPA)

We do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

Your Data Protection Rights under the General Data Protection Regulation and the UK Data Protection Act 2018

If our processing of your Personal Data is subject to the GDPR and/or the DPA, you have certain data protection rights. City Mental Health Alliance aims to take reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Data. If you wish to be informed about what Personal Data we hold about you and if you want your Personal Data to be removed from our systems, please contact us. In certain circumstances, you have the following data protection rights:

The right to access, update or delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
The right of rectification. You have the right to have your Personal Data rectified if they are inaccurate or incomplete.
The right to object. You have the right to object to our processing of your Personal Data.

The right of restriction. You have the right to request that we restrict the processing of your Personal Data.
The right to data portability. You have the right to be provided with a copy of the Personal Data we have on you in a structured, machine-readable and commonly used format and for City Mental Health Alliance to transfer those Personal Data to another Controller.
The right to withdraw consent. You also have the right to withdraw your consent at any time where City Mental Health Alliance relied on your consent to process your Personal Data.

Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area or the United Kingdom.

Service Providers

We may employ third party companies and individuals to facilitate our Service, provide the Service on our behalf, perform Service-related services or assist us in analysing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use your Personal Data for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyse the use of our Service.

Google Analytics Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. These data are shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network. You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from Children without verification of parental consent, we take steps to remove those Personal Data from our servers.

Sharing your personal data

We will only share your personal data in accordance with Data Protection Law. We may share such personal data where necessary, with employees, contractors, consultants or advisers, where the sharing of your personal data is necessary for the purposes of our recruitment process.

In addition, where necessary, your personal data may be shared with:

Third party companies providing Disclosure and Barring Service checks if a position is offered and accepted.
Any third party organisation that operates the Service on behalf of the Initiative in the future. This third party organisation will use and maintain the collected data in accordance with this privacy policy.

Your personal data will only be kept for as long as necessary for the purposes it is being processed.

Your rights over your own personal data

Depending on the reason for and/or legal basis on which your personal data is being processed, you have a right to:

request access to it;
ask for personal data that is inaccurate or incomplete to be corrected or completed;
ask for personal data to be deleted, which we will do when required to by Data Protection Law;
ask for the processing of your personal data to be restricted, which we will do when required to by Data Protection Law;
ask for a copy of your personal data in a suitable format or ask for us to transfer it directly to someone else;
object to us carrying out certain types of processing (see below); and
if we have asked for consent to process your personal data, to withdraw this consent.

To exercise any of these rights, please contact the Data Protection Lead at cmha@citymha.org. If a concern is not resolved satisfactorily, you can make a complaint to the Information Commissioner’s Office (ICO).

The right to object

You have the right to object to the processing of your personal data which is carried out:

for direct marketing purposes;
in the public interest; or
pursuant to our legitimate interests.

We will stop any such processing that you object to when required by Data Protection Law.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time.. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact City Mental Health Alliance via email hello@betterworkplacemh.com